The Regal Matka Gift Box

• Refund & Return Policy

  UNBOXING VIDEO IS MANDATORY TO CLAIM RETURN POLICY

   

  Thank you for choosing our product. We strive to provide the best shopping experience and understand that sometimes issues may arise with your purchase. To ensure your satisfaction, we offer a 3-day return policy. Please review the terms and conditions below:

   

  Delivery Information

  All products are delivered via courier and will be delivered to the ground floor only.

   

  Important Notes

  • An unboxing video is required in case of any defects or damages to claim a return.

  • For furniture products, if an order is returned without accepting delivery, the customer must bear courier charges for both directions.

  • Deposit amounts are non-refundable if the product delivery is not accepted.

   

  Eligibility for Return

   

  • The item must be in its original condition, unused, and with all original packaging, tags, and accessories intact.

  • The 3-day return period starts from the date of delivery.

  Note: Display images are captured in professional studio settings. Slight variations in color or appearance may occur. For better clarity, customers can request real-time images or videos of the product before purchase.

   

  Return Process

  Contact our customer support within the 3-day return period to initiate a return.

   

  Provide:

  • Original purchase details

  • Reason for return

   

  Our representative will guide you through:

  • Return authorization

  • Packaging and shipping instructions

   

  Return Charges

  Defective/Damaged Items:

  • We will cover return shipping costs.

  • You are eligible for a full refund or replacement.

   

  Non-Defective Items:

  • Customer must bear the return shipping costs.

  • A restocking fee may apply, which will be deducted from your refund.

   

  Refund Process

  • Once we receive and inspect the returned item for eligibility, your refund will be processed within [X] business days.

  • Refunds will be made via the original payment method, unless otherwise specified.

   

  Additional Information

  • Carefully package the item to prevent damage during return shipping.

  • We are not responsible for any damage incurred during the return process.

  • Use a traceable shipping method and retain proof of shipment.

  • Any freebies or promotional items received must also be returned.

   

  Contact Information

  For return inquiries or assistance, please contact:

   

  📧 Email: sales@homewonder.in

  📞 Phone: +91 99990 83020

   

  We appreciate your understanding and value your satisfaction as our customer.

  Thank you for choosing our brand.

Drinking water stored in copper vessels is a centuries-old practice in India, rooted in Ayurveda. It's believed to:

• Naturally purify water by eliminating harmful bacteria.

• Boost immunity and support digestion.

• Possess anti-inflammatory and antioxidant properties.

• Contribute to overall well-being.

Add a touch of heritage and health to your daily routine with this beautiful copper glass. Perfect for personal use or as a thoughtful gift.

• Processing Time: Orders are processed within 7 business days (excluding weekends & holidays)

• Delivery Time: Estimated delivery within 7–10 business days, depending on your location

• Need help? Our support team is here to assist you!

• Tracking: Once shipped, you’ll receive a tracking link via email or SMS

• Shipping Charges: Calculated at checkout based on your location and product weight

• Free Shipping: Automatically applied on orders above ₹4000/-